Joint Base Elmendorf-Richardson

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So you don't feel well?
673d Medical Group's mission aligns with Air Force Medical Service's mission of seamless health service support to the U.S. Air Force. We are building patient-centered care and focusing on prevention to optimize health. We understand that there will be times you are not feeling well however a visit to your Primary Care Provider or emergency room is not warranted. We have compiled a list of helpful website where you can check your current symptoms and associate a relief that would help you with your condition. After you have tried these websites and you condition has not improved, we suggest to call our appointment line at (907)580-2778 to be seen by your Primary Care Provider and/or Team.

Learn more about your medical condition and explore your treatment options using UpToDate®, the same resource trusted by more than 450,000 clinicians around the world. After you read the information in UpToDate, you will have the tools to ask the right questions and have important conversations with your health care provider.

MedlinePlus is the National Institutes of Health's Web site for patients and their families and friends. Produced by the National Library of Medicine, it brings you information about diseases, conditions, and wellness issues in language you can understand. MedlinePlus offers reliable, up-to-date health information, anytime, anywhere, for free.

MD Consult offers the most comprehensive information available in one convenient online resource. With instant access to full-text articles from over 80 medical journals and Clinics, 50 leading medical references across a wide range of specialties, clinically relevant drug information, and over 15,000 patient handouts, MD Consult is truly all you need.

The Mayo clinic offers a great website to match your signs or symptoms with possible illnesses and treatments so you can begin to understand what is going on and form questions for your provider. Mayo Clinic's mission is to empower people to manage their health. We accomplish this by providing useful and up-to-date information and tools that reflect the expertise and standard of excellence of Mayo Clinic.

This Web site is operated by the American Academy of Family Physicians (AAFP), a national medical organization representing more than 100,300 family physicians, family practice residents and medical students. All of the information on this site has been written and reviewed by physicians and patient education professionals at the AAFP
Need an appointment?
673d Medical Group Appointment Line is open Monday to Friday, 0630-1630 hrs, except Federal Holidays.  It can be reached by dialing (907) 580-2778.
 TRICARE Telephone Appointment System Guide (580-2778)
Appointment Speed Dial: The chart below provides the numerical sequence to push when obtaining an appointment in the 673rd Medical group. Just follow the easy steps below to reach your desired clinic or service:

Step 1: Dial "TRICARE Appointment Telephone Number/ 580-2778"
Step 2: Listen to the entire recording and follow the instruction.
Step 3: As soon as you hear your options, press the corresponding number.
To MAKE, CANCEL & RESCHEDULE an appointment,
leave a telephone consult or speak with the
Registered Nurse on Tricare Advice Line -------------------------------------------------------------------Press "1"

To make an appt with a PCM Women's Health,
Pediatrics, Internal Medicine, Optometry, DHA/PHA---------------------------------------------------Press "1"
For TRICARE Nurse advice line-----------------------------------------------------------------------------Press "2"
For Dental----------------------------------------------------------------------------------------------------------Press "3"
For Flight Medicine----------------------------------------------------------------------------------------------Press "4"

To hear options on Specialty Clinics ----------------------------------------------------------------------------------Press "2"

Physical Therapy/Occupational Therapy/Chiropractic---------------------------------------------------Press "1"
Orthopedic, Podiatry, ENT, Urology, Surgical Clinic------------------------------------------------------Press "2"
Vision, Speech, Hearing Services-----------------------------------------------------------------------------Press "3"
Mental Health-------------------------------------------------------------------------------------------------------Press "4"
Additional medical clinics (Dermatology, Neurology, Cardiopulmonary, gastroenterology)----Press "5"

To hear options on Ancillary Services  -----------------------------------------------------------------------------------Press "3"
Pharmacy------------------------------------------------------------------------------------------------------------ Press "1"
Diagnostic Imaging ----------------------------------------------------------------------------------------------- Press "2"
Laboratory -----------------------------------------------------------------------------------------------------------Press "3"
Allergy/Immunizations --------------------------------------------------------------------------------------------Press "4"

To speak with Referral Management/TRICARE------------------------------------------------------------------------Press "4"

To learn about other 673 MDG and VA Resources---------------------------------------------------------------------Press "5"

To repeat this menu-------------------------------------------------------------------------------------------------Press "8"

- REPEAT MENU? Press 8 to repeat a menu
- MAIN MENU? Press 9 to return to the main menu
- NEED ASSISTANCE WITH YOUR CALL? Press 0 (Zero) for operator assistance
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