Joint Base Elmendorf-Richardson

 
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Resiliency Resources
                                 

CAF/CSF2 Overview

Comprehensive Airman Fitness (CAF) is an Air Force-wide initiative based on improving Airman Readiness by solidifying the four pillars of CAF: Mental, Physical, Social and Spiritual. Likewise, Comprehensive Soldier and Family Fitness (CSF2) is an Army initiative designed to build resilience and enhance performance of the Army Family -- Soldiers, their Families, and Army Civilians. At Joint Base Elmendorf-Richardson agencies within the community work together to ensure services are available to provide safety, health and well-being, personnel preparedness and family adaptation for our Soldiers and Airmen. CSF2 and CAF provide hands-on training and self-development tools so that members of the Army Family are better able to cope with adversity, perform better in stressful situations, and thrive in life. Both initiatives focus on developing a sense of community for the active-duty population, family members and DoD employees.
                       
 
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Common Problems Where to go
Alcohol Misuse Alcohol Drug Abuse Prevention and Treatment (ADAPT)
Army Substance Abuse Program (ASAP)-Prevention
Behavior Health Clinic
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military One Source
Substance Use Disorder Clinical Care (SUDCC)
Anger Problems Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Anxiety/Nervousness Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Medical
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Concerns with Children/Adolescents Behavior Health Clinic
Chaplain
Exceptional Family Member Program (EFMP)
Family Advocacy
Medical
Mental Health Clinic
Military Family Readiness Centers (MFRC)
Military & Family Life Counseling Program (MFLC)
Military One Source
School Liaison
Women Infants and Children Program (WIC)
Death of a Loved One Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
Military One Source
American Red Cross
Family Abuse/Violence Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Family Advocacy - Domestic Abuse Victim Advocate
Mental Health Clinic
Victim Advocacy
Family or Deployer Stress Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
FSS Orgs
Mental Health Clinic
Medical
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
Military One Source
Financial Problems Behavior Health Clinic
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
Military One Source
Health Problems American Red Cross
Behavior Health Clinic
Employee Assistance Program - ASAP Prevention
Exceptional Family Member Program (EFMP)
Health and Wellness Center (HAWC)
Medical
Mental Health Clinic
Military One Source
Job Stress Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Fitness Ctr
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Legal Concerns Employee Assistance Program - ASAP Prevention
Legal
One Source
Loneliness/Isolation Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
FSS Orgs
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
Military One Source
Low Self-Confidence/Self-Esteem Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
FSS Orgs
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Marital Concerns Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Past Trauma/Past Abuse Behavior Health
Clinic

Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Medical
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Victim Advocacy
PCS/Separation/Retirement Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
Military One Source
School Liaison
Preparing for a Deployment / Adjustment after Deployment Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
Military One Source
Relationship Problems/Break-up Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Victim Advocacy
Separation from a Loved One Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military Family Readiness Centers (MFRC)
One Source
Sexual Assault/Rape Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Medical
Mental Health Clinic
One Source
Sexual Assault Response Coordinator (SARC)
Sleep Problems Behavior Health Clinic
Employee Assistance Program - ASAP Prevention
Medical
Mental Health Clinic
Military One Source
Stress Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Medical
Mental Health Clinic
Military & Family Life Counseling Program (MFLC)
Military One Source
Thoughts of Suicide/Low Mood Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military One Source
Tobacco Dependence Health and Wellness Center (HAWC)
Employee Assistance Program - ASAP Prevention

Violence in a dating relationship Behavior Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Family Advocacy - Domestic Abuse Victim Advocate
Mental Health Clinic
Victim Advocacy
Weight/Nutrition Management Behavior Health Clinic
Fitness Center
Health and Wellness Center (HAWC)
Mental Health Clinic
Military One Source
Women Infants and Children Program (WIC)
 

Alcohol Drug Abuse Prevention and Treatment (ADAPT) Air Force: 673 MDG

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital

Phone: 580-2181

Services Provided: "Provides alcohol and substance abuse prevention, evaluation, treatment, and consultation."
·Prevention
·Assessment
·Treatment services for potential alcohol-related issues
·Psycho educational classes
·Commander consultation
 
American Red Cross

Air Force/Army: 673MDG

Location: 5955 Zeamer Avenue JBER 99506 (Local Office) Room number 2B-107

Phone: (Toll Free) 1-877-272-7337 or 552-5253 (office phone)

Services Provided: "The American Red Cross...around the clock...around the world-helping military families."

·Emergency communication
·Access to financial assistance for emergency leave, and other special circumstances on a case by case basis
·Information and referral
·Health and safety classes
·Website available at American Red Cross
Arctic Oasis Air Force: Arctic Oasis (JBER-E)

Location: 9497 20th St. JBER AK 99506

Phone: 552-8529

Services provided: "The Arctic Oasis Community Center provides a meeting place for a host of activities"

·Fitness Equipment available in tandem with child play area
·Young Adult Center for teens ages 13-18
·Indoor skate park
·Full swing golf course
·24 foot rock climbing wall
·Many Classes also offered: Martial Arts, Music, Dance, Zumba
·Website available at ArcticOasis

Army Subtance Abuse Program (ASAP) - Prevention
Air Force, 673rd MDG

Location: Building 1108, Fawn Street,  (Behind NCO Academy) JBER- R

Phone: 384-1418, 0863, or 7369

Services Provided: Administer the Army Biochemical Testing Program in accordance with AR 600-85. Provide alcohol and drug prevention education through Unit Prevention Leader training (UPL), military and civilian education classes, awareness events and intense remedial education (Prime for Life).

Risk Reduction Program. The RRP provides an efficient way for Army Commanders to identify and address high risk behaviors such as (substance abuse, suicides, family abuse, AWOL, crimes against property, crimes against persons, DWI’s, accidents class C & D, and financial indebtedness). The RRP tracks monthly, quarterly, and annual trends by command then reports those trends to Commanders along with assisting them in optimizing local existing resources to mitigate adverse behavior by their Soldiers, Family Members.

Employee Assistance Program: Provides civilian employees, their family member’s (over 18), Active duty family member’s (over 18), retirees and their family members (over 18), confidential screening assessments, referrals, and short term counseling. EAP’s work confidentially with all the life stressing events ranging from Alcohol and drug abuse to conflict resolution, relationships or overstress. If you feel like you are wits end and need someone to talk give the EAP a call.

Consultation services are provided to all supervisors for employees who fail to meet their performance standards.

Base Housing

Army Location: Building 600 Room 104, 600 Richardson Drive JBER-R

Phone: 384-3907

Air Force Location: 6346 Arctic Warrior Dr. JBER-E

Phone: 552-4439

Services Provided:

·Assignments for Dormitory and Family Style On Base Housing
·Referral services for off-base housing, to include assistance with lease agreements and landlord-tenant law
·Website Available at Aurora Military Housing

Base Lodging JBER Lodging

Location: JBER-Elmendorf 7153 Fighter Drive 

Phone: 907-552-2454

Services Provided: "Temporary lodging to member's permanently changing station in and out of JBER, members on morale leave, and members eligible for space available lodging."

·Website available at http://www.jberlife.com/force-support/lodging/
 
Behavioral Health Clinic Army: Soldier Centered Medical Home (JBER-R)

Location: 786 D St JBER 99505

Phone: 384-0405

Services provided: "Behavioral Health services for issues such as: Post Traumatic Stress Disorder, Depression, Anxiety, Anger, Stress, Interpersonal Relationships, and Marriage (Active duty Army only)" 

·Individual therapy
·Marital counseling
· AD Anger management group
· AD Sleep Management

Better Opportunities for Single Servicemen (BOSS) Air Force/Army: Arctic Chill

Meeting Location: Warrior Zone Lounge, Bldg 655, JBER-R, AK 99505

Phone: 384-9023 (main # on weekends) Website

Services Provided: "Better Opportunities for Single Service Members"

The BOSS Program serves as the voice of single Soldiers/ Service member.  Our mission is to  enhance quality of life and morale, increase retention, sustain readiness and support and maintain the all-volunteer force.
Chapel Air Force/Army: JBER Religious Operations Center (JROC)

Location: 10427 Kuter Avenue (JBER-E)

Phone: 552-5762 (JROC)

Services Provided: "The Chapel Staff is a dynamic group of Chaplains and Chaplain Assistants committed to supporting the spiritual growth and resiliency of each person within our community. We offer ministries for singles, couples, children and young adults, as well as religious education and worship. We understand what you face in your military and family life. We offer a healthy place to worship, learn, socialize, question and explore. Your well-being is our mission."

·Rites: Baptism, Holy Communion, weddings, funerals and other sacraments and rites, as required in individual faiths
·Counseling: For religious, family, individual, interpersonal, marriage, morale, and premarital counseling
·Education: Religious education program, growth seminars, bible study groups, couples communication, family enrichment, and marriage encounters
·Fellowship: Diverse social activities, youth groups, men's and women's organizations and prayer groups
·Website available at http://www.jber.af.mil/chaplain/

Child Development Centers (CDC'S & pre-schools) Air Force/Army: Denali, Katmai, Sitka, Talkeetna and Kodiak

Location: both Elmendorf & Richardson sites

Phone: enrollment through Central Registration 384-7483

Services Provided:  ·Full time and part day care

·Enrichment Programs
·Resource and Referral Program through Central Registration
·Give Parents a Break-after hours and weekend care through referrals
·Child Care Program for Volunteers at Family Child Care Homes
·Special needs training
·Family Child Care in Home 552-4664
·Website available at Child Development Centers

DDR Air Force: 673 ABW

Location: 10437 Kuter Avenue, 2nd Floor Post Office Building, Room 227/228, JBER-E 99506

Phone: 552-9839

Services Provided: "Administer, coordinate, monitor, implement and execute the military and civilian drug testing programs IAW AFI 44-120 and 44-107."

·Enhance mission readiness and foster a drug free environment through; ◦Education
·Prevention
·Deterrence
·Community Outreach
·Drug Testing (Military and Civilian)
·Commander/First Sergeant and Supervisor Consultation

DOD Safe Helpline Air Force/Army: For all DOD staff

Location: Telephone helpline and website

Phone: (877) 995-5247 or text 55-247 (inside the U.S.) or (202)470-5546 (outside the U.S.)

Services Provided: "When you don't know what to do or who to talk to, contact Safe Helpline for confidential sexual assault support...24/7, worldwide access to trained professionals."

·Speaks to survivors of sexual assault
·Provides sexual assault crisis support
·Provides resources for adult service members of the DOD community
·Website available at Safe Helpline

Education Centers Air Force: Education and Training Services (ETS) Center

Location: 4109 Bullard Avenue JBER, AK 99506

Phone: 552-3164

Services Provided: "The JBER-E Education and Training Services (ETS) Center, assist Airmen and family members in meeting their personal and professional development goals through a variety of educational, training, and testing programs."

·To facilitate academic achievement, the base hosts four on-base colleges:
- Central Texas
- Embry-Riddle Aeronautical University
- University of Alaska Anchorage
- Wayland Baptist University - Administered the CLEP and DANTES testing program through their National Test Center

·The ETS office also provides counseling for the following:
- Career
·Commissioning
·Community College of the Air Force

·The ETS serves as the hub for all military testing to include:
·CDC
·PME
·DLAB/DLPT
·WAPS
·AFOQT
·AFCT
·JST Exams

·Website available at JBER ETS

Army: Fort Richardson Community Education Complex

Location: Building 7 Chilkoot Avenue JBER, AK 99505

Phone: 384-0970

Services Provided: The ACES mission is to "improve the combat readiness of the Total Army by planning, resourcing, and implementing educational programs and services to support the professional and personal development of quality soldiers."

·On post colleges include:

◦Central Texas
◦Embry-Riddle Aeronautical University
◦University of Alaska Anchorage
◦Wayland Baptist University

·The JBER-R Education Office provides counseling for the following:
◦Career Counseling
◦Gourmet Ed Counseling

·JBER consolidated library
·Learning Resource Center and room reservations
·Distributed learning systems
·The JBER-R Education Center provides the following testing:
◦Army Personnel testing
◾SIFT
◾AFCT
◾DLAB
◾DLPT
◾BMST

◦GED testing for ID cardholders
◦Testing is by appointment only

·Website available at Fort Richardson Community Education Complex

EFMP - Military Family Support Air Force: 673 FSS Air Force: 673 FSS

Location: 8535 Wewak Drive JBER AK 99506 (Log Cabin located by the People Center)

Phone: 552-4943

Services Provided: "To provide appropriate services and support to families with special needs"

·Assistance in navigating resources on base and the Anchorage community
·Recreation opportunities for EFMP members
·Respite Care
·Relocation information
·Referral for financial help
·Lending Library of materials for disabilities and special needs
·Parent Support Groups and Educational Workshops
·Website available at www.jber.af.mil/Services-Resources/MilitaryFamilyReadinessCenter.aspx.
 

Employee Assistance Program - ASAP Prevention

Location: Building 1108, Fawn Street, (Behind NCO Academy) JBER-R

Phone: 384-0863

Services Provided: Provides civilian employees (Appropriated and Non-appropriated), their family member’s (over 18), Active duty family member’s (over 18), retirees and their family members (over 18), confidential screening assessments, referrals, and short term counseling. EAP’s work confidentially with all the life stressing events ranging from Alcohol and drug abuse to conflict resolution, relationships or overstress. If you feel like you are at wits end and need someone to talk give the EAP a call.

Provides training to civilian employees for alcohol and substance abuse, Drug Free workplace act, conflict resolution, team building and other workplace issues.

Consultation services are provided to all supervisors of civilian employees who fail to meet their performance standards.
 

Exceptional Family Member Program (EFMP) Army Army: Army Community Service Bldg 600

Location: 600 Richardson Drive JBER AK 99505

Phone:
384-0225 (Advocacy, Program Coordinator/Manager)
384-6736 (Systems Navigator)

Services Provided: "EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide a comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs"

·Provide monthly/weekly trainings/briefings for units and command elements
·Assist with paperwork for Compassionate Reassignments
·Chair the SNAP (Special Needs Accommodation Process) committee used with children enrolled in Child & Youth Services to ensure the children with special needs are accommodated
·Referral for special medical or educational assistance
·Referral for financial, ECHO, state/federal assistance
·Respite Care.
·Website available at www.jber.af.mil/Services-Resources/MilitaryFamilyReadinessCenter.aspx

Exceptional Family Member Program (EFMP)
Medical :Air Force

Location: 5955 Zeamer Avenue JBER AK 99506 (Located to the left of the AAFES Shoppette in the Hospital-RM 1G107)

Phone: 580-4609

Services Provided: "EFMP is a mandatory enrollment program that provides appropriate medical services for Air Force and Army families with special needs. This office also providing assistance with command sponsorships, enrollment, disenrollment's, and PCS medical clearances."

- Referral
- Special assignment consideration
- Assistance with AF EFMP reassignment
- Special medical or educational help
- Case Management
- Command Sponsorships
- AF Form 1466/DA Form 5888 Dependent Relocation Clearances

Equal Opportunities Office Air Force/Army

Location: 22nd St, Bldg 10480

Phone: 552-2115

Services Provided: "673d Equal Opportunity Office - For Equal Opportunity and Treatment we are your first resource, not your last resort!" 

·Serves military and their family members, retired military, DOD civilian employees and applicants
·Protected Basis: Race, Color, Religion, Gender, National Origin, Age (Civilian), Disability(Civilian) or GINA(Civilian)
·Specific Services include: Unit Climate Assessments (UCA)
·Complaint Clarification
·Incident Clarification
·Equal Opportunity Refresher Training
·Sexual Harassment Awareness
·Mediation/Facilitation
·Team Building
·Special Observance Guidance

Family Advocacy Program (FAP) Air Force & Army: 673 MDG

Location: JBER Hospital, Bldg. 5975, Second Floor Lynx Wing (All appointments, New Parent Support Program, Domestic Abuse Victims Advocates) Bldg. 600 JBER-R, in Army Community Services (ACS) Wing (Outreach and Prevention) Rms: A125, A127, A128, A129 Office Hours:  Open 0730-1630 M-F for information, referrals, and appointments

Phone: 580-5858
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Services Provided
Offers a variety of classes, family centered programs, community, and leadership support that includes:

Relationship Support:
Couples Communication classes:  Learn how to enhance the skills to say what you need to say, get to the heart of the matter, and increase your connection with each other.  Come tune up your relationship.  Don't wait until your "check engine" light comes on!
FAST services: Voluntary, brief marital and family therapy to support family wellness.  Available on a space available basis Life Skills:
Anger Management classes:  Learn useful strategies to reduce both the emotional and physical responses to anger.  Improve the quality of your health, your relationships, and your life by reducing anger's negative effects.

Parenting Support:
Parenting with Love & Logic classes: Provides simple and practical techniques to help parents raise responsible kids and have more fun while parenting.  Utilizes a strengths based approach to parenting.  Learn how to turn current struggles/frustrations with your children into win-win situations.
Dads: The Basics classes:  For new or expecting fathers, taught by men who have been there themselves.  Get more information and answers to your questions on pregnancy, labor and delivery, communicating with your spouse, caring for an infant, and keeping your baby safe.
New Parent Support Program:  Home visiting nurses offer information to enhance positive parenting and family wellness for active duty members and their families with children from the prenatal stage until age three.

JBER Community Support: Information & referrals for JBER and community resources, Collaboration with JBER and community agencies for Base-wide programming Squadron/Unit Support: Available to provide customized briefings/classes to Squadrons/Units on any topic that promotes healthy families and mission readiness Training for all First Sergeants and Commanders Family Maltreatment Services: Families experiencing Domestic Violence or Child Maltreatment receive therapeutic treatment in order to return to mission readiness

DAVA: Assist victims of domestic violence with safety planning, information/referral, crisis counseling, and financial/practical help - SEE DOMESTIC ABUSE VICTIM ADVOCATE

Family Advocacy - Domestic Abuse Victim Advocate Air Force/Army: 673 MDG

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance

Main Phone: 580-5858

24/7 On Call Response to victims: (907) 519-9993

Services Provided: "Provides voluntary, needs based, immediate and ongoing services to victims of domestic violence."

Assist victims of domestic violence with safety planning, information/referral, crisis counseling, and financial/practical help
-Develops individualized safety plans and review/update current plans
-Explains restricted and unrestricted reporting options for victims of domestic violence
-Assists victims in applying for military or civil protections orders to promote safety, assisting with certifying protections orders from other states
-Provides information and resources regarding a victims identified needs
-Accompanies the victim to appointments or court proceedings when requested by the victim
-Notifies Family Advocacy Officer, law enforcement, and command if imminent risk of serious harm or death is established
-Serves as a liaison for the victim with commands and community agencies

Fitness Centers (Elmendorf Fitness Center & Buckner Fitness Center)

Elmendorf Fitness Center-JBER-Elmendorf

Location: Building 9510 JBER AK 99506

Phone: 907-552-5353

Services Provided: "Air Force Fitness and Sports Program has a two-tiered mission. The primary mission is to support unit commander fitness programs which entails liaison with Physical Training Leaders (PTLs), support the Fitness Improvement Program (FIP) and provide on-site, interactive customer service with equipment and facility orientations. The secondary mission is to provide core fitness and sports programs to all authorized users."

·Multiple Classes offered such as:
·Zumba
·Spin
·Yoga
·Water aerobics
·Basketball, Volleyball, Racquetball and Wally Ball Courts
·Gym Equipment
·Indoor/Outdoor track

Buckner Fitness Center-JBER-Richardson

Location: Building 690 JBER AK 99505

Phone: 907-384-1308

                907-384-1302 (for pool hours)

Services Provided: Buckner Fitness Center offers a six-lane, 25-yard indoor pool with three-meter platform, one meter diving board, water slide and hot tub.



· Basketball, Volleyball, and Racquetball Courts
· Water aerobics
· Intramural sports program
· Sauna and steam room in both female and male locker rooms
· Equipment issue
· Resale equipment that includes weight training, racquetball, and swimming equipment
· Other programs available:

                · Swim lessons for adults and children
                · Military training-related activities
                · Family and private pool party reservations



· Website available at http://www.jberlife.com/fitness/
Health and Wellness Center (HAWC) Air Force/Army

Location: Inside Arctic Oasis Community Center

Phone: 551-2361

Services provided: "Promote the health and wellness of every arctic warrior and the JBER Community through lifestyle change."

Education
·Tobacco cessation program with nicotine replacement therapy ·Weight management/nutrition ·Briefings for any unit - JUST ASK!

JBER Furnishings Management Section (FMS) Air Force/Army

Locations:

JBER-E:

6346 Arctic Warrior Dr.
Phone: 552-2740

JBER-R:
Building 600, Ste 104
Phone: 384-7887

Warehouse:
Building 724 Suite 35, 724 Quartermaster Rd, JBER-R
Phone: 384-1809

Services Provided: Loaner Furnishings pending delivery of the member's personal household goods or when departing personnel ship their HHG prior to terminating their current residence.
 
Legal Air Force/Army: 673 ABW/JA

Locations: 8517 20th Ave JBER-E (People Center), 3d floor, Ste 330 and Building 600, 3d floor JBER-R

Phone: 552-3048 (JBER-E) or 384-0371 (JBER-R)

Services provided: "Both of our offices provide quality legal assistance to the base community."

·Advise clients on personal civil legal matters on a wide range of issues such as divorce or debt collection
·Takes care of all deployment related issues for members and their families such as drafting and execute wills and powers of attorney
·From late January to mid-April our office provides tax filing services in both offices military members, retirees and dependents are eligible for our services
·Website available at AF Legal Assistance
Medical Appointment Line Air Force/Army: 673 MDG JBER Hospital

Location: 5955 Zeamer Avenue JBER 99506

Phone: 580-2778

Services Provided:

·Scheduling Appointments Need an Appt?
·Nurses Hotline
·Place Telephone consults with PCM's

Also see TRICARE
Medical Appointment Line-AD Army Only Army: Troop Medical Clinic (JBER-R)

Location: 786 D St JBER 99505

Phone: 384-0600 ·Website Available at Troop Medical Services

See also TRICARE
Mental Health Clinic Air Force: 673 MDG

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital

Phone: 580-2181

Services Provided: "Provides mental health prevention, evaluation, treatment, and consultation." ·Individual, group, family, marital therapy

·Cognitive Processing Group (PTSD)
·Interpersonal Relationships Processing Group
·Emotions Management Group
·Stress management
·Relaxation therapy
·Command directed evaluations
·MH Suicide Prevention and ADAPT Immersion Brief
·AF Leaders Post Suicide/Suicide Attempt Checklist (AFI 90-505 Attachment 3)

 
Mild Traumatic Brain Injury Clinic   Air Force/Army: 673 MDG

Location: 5955 Zeamer Avenue 99506 Lynx Wing 1st floor, next to Moose Entrance to Hospital

Phone: 580-0014

Services Provided: "At the JBER mTBI clinic the patient is our mission. Our patients' physical, psychological, occupational, and social well-being is our highest priority. Traditional medical therapies such as: medication management, occupational therapy, speech therapy, and psychotherapy are complimented with acupuncture, restorative yoga, massage chairs, and educational consultation for a holistic approach."
 
·No referral needed to make an appointment in the mTBI clinic
·Specialize in Concussions and head injuries
·Speech-Language Pathologist
·Occupational Therapist and Certified Occupational Therapy Assistant
·Nurse Case Managers
·Acupuncture
·Classes (referral required/must be current patient in mTBI) ◦Yoga
·Concussion Class
·Concussion education classes for spouses/partners of family members who have or had a concussion (no referral required)
Military & Family Readiness Centers


JBER-E
Location: 8535 Wewak Drive, JBER-E AK 99506
Phone: 907-552-4943

JBER-R (ACS)
Location: 600 Richardson Drive, A139
Phone: 907-384-1517

Services Provided:
Serving members of the Armed Forces and their family members with Relocation/Sponsorship Training, Employment/Volunteer, Exceptional Family Member Programs (EFMP), Financial Readiness, Mobilization/Deployment/Readiness, Personal & Family Life, Family Readiness Groups, Key Spouse, AF Casualty/Survivor Benefits.

Links:
             www.jber.af.mil/Services-Resources/MilitaryFamilyReadiness.aspx
 

Military & Family Life Counseling Program Air Force/Army: Joint Base Elmendorf-Richardson

Locations: Air Force: Military Family Support Center (Log Cabin)
Corner of 20th and Wewak Drive JBER AK 99506

Army: Army Community Services in Building 600
Location: 600 Richardson Drive JBER AK 99505

Phone: 384-1534 (R, Office), 382-8909 (R), 382-0594 (R), 351-4781 (R), 382-1407 (R), 382-0597 (R), 382-2799(E)

Services Provided: "Non-medical short-term, situational problem solving counseling to both service members and their families." ·Provides psycho education on impacts of: ◦Stress
·Deployments
·Family reunions
·Military life
·MFLC services augment existing military support services
·Flexible service delivery ◦Outreach
·On-demand
·Individual, Couples and family therapy and groups
·Presentations available upon request
·MFLC's are placed in CDC's, schools, youth programs/teen centers
MFLC brocure

Military One Source Air Force/Army

Location: Find a provider off base in local area

Phone: 800-342-9647

Services Provided: "Military One Source non-medical counseling services are available to provide help with short-term issues to those who are eligible."

·Face-to Face Counseling
·Decision Making
·Stress Management
·Communication
·Grief
·Blended-family issues
·Parenting-skills issues
·Health and Wellness Coaching
·Website available at Military One Source

Outdoor Recreational Facilities Air Force/Army: Outdoor Recreational Center

Location: Building 7301 JBER-E AK 99506 and Building 794 JBER-R AK 99505

Phone: 552-2023(JBER-E), 384-1475 or 384-1476 (JBER-R)

Services Provided: "The Outdoor Recreation program has recreational activities, equipment, and services for everyone. It also offers both winter and summer recreational items for a nominal fee."

·Outdoor Recreational facilities rent out different equipment on both sides
·Equipment that is rented must be returned to the outdoor recreational center that it was rented from
·Items for rent include but are not limited to: Fishing gear, Picnic supplies, Cross country skis, Camping accessories, Campers, Sleds, Snow blowers, Ice skates
·These websites provide list of what can be rented from each facility: ◦JBER-E Outdoor Recreation
·JBER-R Outdoor Recreation
·This website FSS Home Page includes more information and outdoor facility options such as: Golf, Skiing/Snowboarding, Paintball

School-Age Programs Air Force/Army: Ketchikan, Illa

Location: both Elmendorf & Richardson sites

Phone: 552-2266 and 384-1508 ·Services Provided:

·Before and after school programs and Summer Camps which provide:
·Boys and Girls Clubs of America
·Outdoor Adventures
·4-H program
·Sports
·Recreational Opportunities
·Instructional Opportunities

·Website available at School-Age Programs

School Liaison Officers Air Force/Army: Bldg 600 Rooms A117 and A119, 600 Richardson Drive JBER 99505

Phone: 384-7500/1505

Services provided: "Our goal is to assist military families with information and resources to ease their transition from one duty station to the next."

·Advocate for the educational needs of military children
·Provide information and referrals for the EFMP program
·Ensure school personnel (principals, teachers, counselors, and staff) are aware of the unique issues facing students whose parents are military
·Assist military families in resolving problems with their child's educational needs
·Work in partnership programs with our soldiers/airmen and our local schools
·Website Available at School Liaison
Sexual Assault Prevention and Response Office (SAPRO) Air Force

Location: 7153 Fighter Drive JBER-E

Phone: 551-2020/33/35

Crisis Line: 907-384-7272

Services Provided: AF SAPR Mission "Prevent and respond to sexual assault through a balance of focused education, compassionate advocacy, and justice in order to promote respect and dignity throughout the Air Force."

·Services offered for Air Force active duty, their dependents (18 and older), and AF Civilian employees
·Confidential support for victims of: Sexual abuse and Sexual assault
·Responsible for assisting command to meet Sexual Assault Prevention training requirement through installation
Substance Use Disorder Clinical Care (SUDCC)

Army MEDCOM

Location: Building TMD06, AKA 425 Imbedded Behavioral Health JBER-R

Phone: 384-0830

Services Provided: "Provides alcohol and substance abuse evaluation, treatment, and consultation."

·Assessment
·Treatment services for alcohol and substance related issues
·Psycho educational individual treatment and groups
·Commander consultation

Teen Centers Air Force/Army: Kennecott, Two Rivers

Location: both Elmendorf & Richardson sites

Phone: 552-2266 and 384-1508

Services Provided:

·After school programs to include: ◦Boys and Girls Clubs of America
·Outdoor Adventures
·4-H program
·Sports
·Recreational Opportunities
·Instructional Opportunities

·Website available at Teen Centers

TriCare-administered by United Health Care
Air Force/Army: 673 MDG

Location: 5955 Zeamer Avenue JBER AK 99506

Phone: 580-6400

Services Provided: "At United Health Care we are committed to improving the health care system"

·Advice on filling out claim forms and available civilian medical care
·Care authorization
·Non-availability statements
·Website available at United Health Care: https://www.uhcmilitarywest.com/

Army: Army Community Service Bldg 600-Walk-In only
Location: Room A125 Bldg 600 Richardson Drive JBER AK 99505

Sexual Harassment/Assault Response & Prevention (SHARP) Army

Location: Building 1 HQ Loop JBER-R

Phone: (907) 384-0995 (Program Manager) or (907) 384-7272 (24/7 SHARP Hotline)

Services Provided: SHARP Mission "The Sexual Harassment/Assault Response & Prevention (SHARP) program reinforces the Army's commitment to eliminate incidents of sexual assault through a comprehensive policy that focuses on: education, prevention, thorough investigation, appropriate action, and follow-up. Army policy promotes sensitive care for victims of sexual assault and accountability for those who commit these crimes. Sexual Assault Prevention...Begins With You!"

·Services available for all Army Soldiers and their families
·Provides training for all Sexual Assault Response Coordinators (SARCs) and Victim Advocates (VAs)
·Website available at SHARP

Victim Advocate (Part of Family Advocacy)


 Air Force/Army: 673 MDG (In Family Advocacy Clinic)

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance

Phone: 580-5858  (After Hours: 268-4580)

Services Provided: "Provides voluntary, needs based, immediate and ongoing services to victims of domestic violence."

·Develop individualized safety plans and review/update current plans
·Explains restricted and unrestricted reporting options for victims of domestic violence
·Assist victims in applying for military or civil protections orders to promote safety, assisting with certifying protections orders from other states
·Provides information and resources regarding a victims identified needs
·Accompanies the victim to appointments or court proceedings when requested by the victim
·Notifies Family Advocacy Officer, law enforcement, and command if imminent risk of serious harm or death is established
·Serves as a liaison for the victim with commands and community agencies
·Provides 24 hour/7 days a week response to victims and maintaining an emergency contact number

Sexual Assault Response Coordinator (SARC), Army Location: 600 Richardson Dr. Building 600 Basement Room B50

Phone: 384-0730 or 854-5923 and a 24/7 hotline 907-384-7272

Services Provided: The VASAP works alongside the Army Sexual Harassment/Assault Prevention and Response (SHARP) Program to "reinforces the Army's commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention, training and education, victim advocacy, response, reporting, and accountability. Army policy promotes sensitive care and confidential reporting for victims of sexual assault."

·Services offered for Army active duty and their dependents 18 and older.
·Confidential support for victims of: ◦Sexual abuse
·Sexual assault

·Responsible for providing Sexual Assault Prevention training through installation

Warrior Zone Location: Bldg 655 (Warrior Zone) JBER, AK 99505

Phone: 384-9006

Services provided: "Adult community center on JBER-R" ·Available services include: Corn Hole, Pool, Darts, Air hockey, foosball, table tennis, Cable and DVD viewing areas (viewing areas 9 seat home theater area), Electronic gaming with: PS-3, WII, X-Box 1 and X-Box 360 Live gaming tournaments, New release games and DVD's,  CD and DVD repair, Miniature golf is in house only.

Warrior Zone Lounge, formerly the "Arctic Chill/907 Sports Bar" is now part of the Warrior Zone the lounge may be reserved but does not offer exclusivity, reservations required in order the have the area staffed for beer, wine and food service. Beer and wine are now sold and can be consumed throughout/within building 655.

·Website available at Warrior Zone
Women Infants and Children Program (WIC)

Location: Arctic Oasis Community Building, 9497 20th Avenue, 2nd floor

Phone: 343-4430

Services Provided: "Provides nutrition counseling and program referrals to pregnant, postpartum, breastfeeding women, infants and children up to 5 years of age."

·Vouchers for nutritional foods
·Breastfeeding help and loaner breast pumps
·This program is income dependent and most enlisted qualify (depending on family size). BAH and COLA are not factors in the calculation
 
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